Have you received a gift? Or have you chosen to indulge yourself… but something just isn’t right? In other words, you’d like to return or exchange an item. Sure, it happens to all of us!

Simply drop us a line at contact@amenbjewels.com including your purchase details and the item which you’d like to exchange or return.

How Are Returns and Exchanges Made?
Interested in exchanging your purchase?
Take your time – you may do so up to 14 days after receiving your item. If you chose to do so, send your package to us, including receipt and a note with your contact info so that we can get back to you.

Pease send your item by registered mail only, so that we can track it, to the following address:

Avi Sadikov
3/8 Iris St.
Kiryat Ono 5545303
5545303
054-7679829

If you are located in Israel, you are also very welcome to drop by our shop; we would love to get to know you.
The shop is located on the ground floor of the Weizmann City Mall (14 Weizmann St., Tel Aviv).

Our hours of operation are Sunday to Thursday, from 9 a.m. to 8 p.m. (GMT+2) and Friday from 9 a.m. to 2 p.m. (GMT+2).

Articles are accepted for exchange if returned unused, and in their original condition, accompanied by a sales receipt or a gift receipt.

The new article which you have chosen will be given to you in the shop. We can also send it to you via registered mail with our complimentary shipping.

Click here to read more about returns and exchanges.

Amen – We reach the whole world!

The time needed to prepare an order for shipping varies, depending on the item category as follows:

Silver jewelry and plated items:

All items are made to order and are ready for dispatch 10 business days from the time you have placed your order. From time of dispatch, your item will arrive at its destination in 14 to 21 business days. A DHL eCommerce delivery will cost an additional 11 Euros.

Express Delivery:

Our items are made to order and ready for dispatch within 10 business days. Upon dispatch your item will be delivered to you within 2 to 5 business days, with DHL Express.

You may upgrade your delivery preference to express delivery, during checkout, when placing your order.

For more details, see individual item listings and estimated shipping times below.

Customs and Import Taxes:

Buyers are responsible for any customs and import taxes that may apply. Amen Jewelry is not responsible for delays due to customs.

Click here to read more about our shipping policy